Salesforce Cloud Services
We’ve got the perfect solution for your Salesforce platform!
RT Dynamic offers a comprehensive suite of Cloud services designed to meet the diverse needs of businesses across various industries. As an experienced Salesforce Consulting Services, we at RT Dynamic help businesses make the most of their Salesforce Cloud.
With a goal to optimize sales, and improve marketing efforts and customer services, our solutions offer a transformative approach for nurturing and managing customer relationships. Our services are designed to assist businesses in leveraging the Cloud-based support platform for quicker resolutions, so they can derive enhanced customer satisfaction and engagement during the support lifecycle.
Salesforce Cloud Services for Improved Processes and Customer Management
At RT Dynamic, our Salesforce Cloud Services encompass a wide range of solutions designed to cater to particular business needs. From Service Cloud and Marketing Cloud to Commerce Cloud, Health Cloud, and Sales Cloud, our services provide an all-inclusive ecosystem where collaboration and data flow are easily possible across various departments or functions.
Our certified Salesforce Cloud Services experts can assist your business in streamlining its workflows through automation. With our services, we also help support teams in sorting and prioritizing their issues, manage their work orders and processes, and cater to customers quickly, thereby ensuring speedy resolution of cases.
We serve a wide client base across different industries and have enabled several businesses to attain improved productivity, drive growth, and increase customer retention rate.
Cloud Services Salesforce Offered at RT Dynamic
Salesforce features a variety of Clouds, i.e. tools and services offered through cloud computing; each of which is targeted at a particular market or function.
As a leading Salesforce Cloud Services provider, we can assist in devising a roadmap and strategy and selecting the right tools and designs. We will align the key metrics or KPIs to your business goals and evaluate possible implementation before the roll-out. Our team will ensure error-free implementation for improved efficiency and customer satisfaction.
Here are the Cloud features we offer:
Salesforce Sales Cloud
The Salesforce Sales Cloud serves to automate the sales processes. It facilitates lead generation, and eases communication across multiple channels, and is ideal for use in B2C and B2B segments. With a proven track record of increasing conversion rates, the Sales Cloud Salesforce offers various features including
- Contact and account data management
- Product or opportunity management
- Leads management and their tracking
- Campaign tracking
Our Sales Cloud solutions also allow you to add modules to enhance its functionality like Sales Path, Customer 360 data manager etc.
Salesforce Marketing Cloud
Previously known as Exact Target, the Marketing Cloud Salesforce can automate your marketing activity. It can enable you to engage with potential and existing customers in real time via multiple channels like social media or emails. Our Marketing Cloud Salesforce solutions can help you track your customers individually across various touchpoints of their consumer journey and thus enable you to build personalized communication that may eventually lead to more sales.
Our Salesforce Marketing Cloud offers various valuable marketing tools including
- Social studio for linking social information with marketing activities
- Email Studio for creating targeted, personalized emails
- Mobile studio for managing push notifications from SMS messages
- Data studio for monetizing customers’ data
Advertising Studio for engaging with customers through customer service, social platforms, etc.
Salesforce Commerce Cloud
The Commerce Cloud Salesforce provides the requisite tools to attract, convert and retain online shoppers. Whether you are a small business or a large-scale corporation, RT Dynamic Salesforce Commerce Cloud can cater to a wide range of e-commerce needs to foster growth and adaptability.
Particularly designed for Business-to-Customer segments, our Commerce Cloud offers the following features:
- Manage digital, social, offline, or mobile channels
- Devise a roadmap to plan the customer journey
- Live messaging to automate numerous significant customer functions
Salesforce Service Cloud
In the instance of growing customer expectations, the Salesforce Service Cloud offers the much-needed reprieve as it offers the ultimate solution to deliver efficient and consistent customer services. It is an extensive platform enabling businesses and organizations to work with their channel partners and customers and provide superior services efficiently
It thus helps enterprises to support their sales and provide customer and marketing support for the business-to-customer and business-to-business aspects of the business respectively.
With features like intelligent case routing, Omni-channel support, and self-service portals the Services Cloud Salesforce serves as a customer service platform or a help desk that enables businesses to ensure their customer queries and concerns are catered to effectively and quickly
Here is how our Service Cloud Salesforce can help you:
- Employs NLP (Natural Language Processing) or AI for suggesting replies for customer service agents in real-time.
- Provides valuable insights for 360-degree assessment of the support operations
- Offers a multipurpose dashboard for real-time recording of customer interaction
- Improves agent productivity. Our Salesforce Lightning Services can enable the unification of agent experiences and the collection of information from customers’ profiles and their case histories to provide to the dashboard.
With a holistic view and real-time insights from customer interactions, you can make informed decisions to refine your service strategy.
Salesforce Health Cloud
The Salesforce Health Cloud can help healthcare facilities unify their medical, patient, and benefits data for better management. As healthcare organizations face various challenges in managing their patient information securely to deliver personalized and reliable care, our Salesforce Health Cloud solution can address these challenges.
We can provide healthcare facilities with a platform that empowers healthcare professionals to access a complete view of their patient data and collaborate to make informed decisions. This leads to more organized operations, better patient outcomes, and improved patient-healthcare provider relationships.
- Patient-Centric Records: Salesforce Health Cloud centralizes patient information for a comprehensive view.
- Efficient Care Collaboration: It streamlines communication among healthcare teams.
- Patient Engagement Tools: The platform includes tools for patients to schedule appointments and access their records.
Propel your business success with RT Dynamic Salesforce Cloud Services
Salesforce Cloud Services can give your business the edge it needs to succeed. Whether in finance, healthcare, retail, or any other industry, these services can be customized to address unique business needs.
So whether you need the Marketing Cloud to drive personalized campaigns, leverage the Service Cloud to provide exceptional customer support, integrate Commerce Cloud to drive growth, implement the Health Cloud to transform healthcare, or the Sales Cloud to optimize the sales processes, we can empower your business with our Salesforce Cloud Services so you can excel in every aspect.
Let the experts at RT Dynamic help you select and manage the Salesforce Clouds you require for your business. We have the expertise and experience to determine what is right for your business and how we can make it work for you. Contact us today to learn more about your Salesforce Cloud options.
Salesforce Customer Relationship Management Services by RT Dynamic
Salesforce Implementation Services by RT Dynamic
- Gathering Business Requirements and KPIs for Salesforce Implementation
- Salesforce Customization and Configuration
- Salesforce integrations with systems such as ERP, e-commerce platforms
- Data Migration from Old CRM Into Salesforce Consumer Relationship Management (CRM) Software
- Salesforce User Training to ensure smooth communication and usage of the software
- Salesforce solution is migrated to the UAT (user acceptance testing) environment
- Salesforce CRM Software After-launch Support
Salesforce Integration Services by RT Dynamic
- Comprehensive Assessment of your unique requirements, objectives, and existing systems for Salesforce implementation
- Custom Integration Strategy that will outline the technologies, tools, and methodologies best suited to your business’s needs
- Rigorous Testing ensure a seamless transition for your operations
- Seamless Implementation that ensures every element falls into place seamlessly
- Ensuring that data flows smoothly between systems, maintaining integrity and accuracy at all times
- Real-time Monitoring to troubleshoot any real-time issues
- Post-Integration Optimization
Salesforce Customization and Configuration Solutions by RT Dynamic
- Tailored solutions for optimal efficiency
- Automated workflows for enhanced productivity
- Seamless integration with third-party applications, creating a Unified data for informed decision making
- Enhanced user adoption for maximum impact
Salesforce Data Migration Solutions by RT Dynamic
- Assessment and Planning
- Data Mapping and Selection
- Testing and Validation
- Data Migration
- Quality Assurance
- Post Migration Assistance and Support
Salesforce Training Solutions by RT Dynamic
- Tailored training solutions
- Hands-on experience
- Change Management Support
- Stakeholder Buy-in
- Continual assistance and feedback
- Measurable progress
Salesforce Development Solutions by RT Dynamic
- Custom App Development
- Lightning Components and App Building
- Data Migration and Integration
- Automation and Workflow Optimization
- AppExchange Solutions
- Consultation and Strategy Development
- ailored Solutions for Every Business Need
Salesforce Lightning Services by RT Dynamic
- A Future Ready Architecture
- Improved Communication
- Smart Analytics
- Intelligent Customization
- Seamless Integration
- Improved Productivity
- Enriched User Experience
Salesforce Support Services by RT Dynamic
- Around-the-clock Salesforce CRM Support
- Maintenance to Reinforce Salesforce Performance
- Mastering Data Dynamics
- Empowerment through user support
- Innovative Troubleshooting solutions
- System upgradation
Salesforce Pricing by RT Dynamic
- Starter- A simple CRM suitable for a team of up to 5 people
- Professional- A complete CRM solution suitable for teams of any size
- Enterprise- A highly customizable CRM to cater to your unique business needs
- Unlimited- Unlimited CRM support and power