9 Reasons Why CRM for Sales Teams is a Must-Have!
By Katy Robinson
CRM for sales teams has the potential to revolutionize your business. Not only does it significantly improve your customer relationship management, but it also helps in increasing sales and driving profits. Many organizations have seen an increase in the productivity and efficiency of their sales teams after a CRM implementation. According to Salesforce, companies see an increase of up to 29% in their sales with CRM adoption. Now, if you aren’t leveraging a CRM in your business, it is about time that you make the big move. Among many other options, SuiteCRM is one of the best CRMs for sales teams. It is a powerful and open source CRM that will help you improve your sales and increase your marketing efficiency.
Benefits of CRM for Sales Teams
So, are you ready to unlock potential in your sales teams? Here, we have outlined the top 9 reasons why CRM for sales teams is a must-have.
Better Sales Funnel Management
With CRM, sales teams can streamline the sales process from the start. From leads management to closing a deal, your Sales CRM will help you in keeping track of all your records. In this way, none of the leads will be skipped. CRM for sales teams also helps in cutting any delays in communication with the clients.
Automated Leads Management
A CRM system will help your sales team in attracting leads from multiple sources, through automation in your CRM leads module. After automatically capturing leads, you can segment them accordingly to define your target market. This will save the time of your sales reps; giving them the bandwidth to focus more on communicating with the clients.
Accurate Sales Forecasting
Sales forecasting is a cumbersome task but is of great importance for any business. With Sales CRM, you will have all the data to analyze and optimize your sales processes. Along with forecasting, CRM for sales teams can help them in devising strategies supported with data through interaction with the customers. For example, if you are working in a call center industry, you can take into account call time per customer, revenue per call, number of calls per day, opportunities for cross-sell and up-sell, etc.
Streamline Email Communication
With a Sales CRM, your sales reps will see a tremendous improvement in email engagement. They can send emails to clients and track them through the CRM. This will give them real-time information regarding the performance of their email campaigns.
Actionable Insights into your Customers’ Data
Another CRM solution for sales teams is that they can leverage it to get actionable insights into the customer’s data. You can track your customer behavior and change your sales strategies accordingly. Moreover, another effective approach would be to leverage CRM Analytics. For example, if your sales team is using a complete and simple CRM solution such as SuiteCRM, they can use the analytics to target customers, determine loyal customers and calculate the highest sales-generating customers, etc. Hence, CRM for sales team will help your company in improving its customer retention rate.
No doubt, it is a cumbersome task to crunch all the numbers and attempts to understand the trend. Too often, your sales teams struggle to make sense of all the data and it takes too much of their time. Hence, you can use the CRM platform to transform your data into interactive reports and dashboards. This will help in understanding trends and using the results to have a proactive approach.
It is imperative to have proper and fast communication across the organization. With your sales CRM, you can avoid any bottlenecks in communication and easily share documents and reference materials. Therefore, with a CRM solution, there will be greater action and lesser delays.
Improved Customer Experience
After a successful CRM implementation and user-adoption, your sales team can deliver improved customer service. Not only with this result in better business performance but also give your sales team an opportunity to give their best while dealing with clients.
Mobile Sales CRM
This unique feature of CRM brings all your data to your fingerprints. You can communicate with your clients, manage the sales pipeline and track trends with your mobile. Now, all your data will be on the cloud and is easily accessible anywhere and anytime with mobile sales CRM.
The Bottom Line!
With companies adopting technology at a fast pace, the CRM platform is a must-have to see exponential growth in your business. Just like other departments within your organization, your sales team will also see a scalable impact on their productivity after making use of CRM workflows. So, are you ready to see your sales skyrocket with a CRM for sales teams?
RT Dynamic, being an Official SuiteCRM Partner firm, is proficient in the provision of services including SuiteCRM Migration, Integration, Customization and Support. Get in touch by filling out the Contact form. We will be glad to assist you!